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Contact info:

Citadel Diamond Group

5090 Richmond Avenue, Suite 325 Houston, TX 77056
Telephone:1-312-388-8362
 
Email:info@citadeldiamondgroup.com

Return Policy

30-Day Return Policy

Our 30-day return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the right decision.

If for any reason you are not satisfied you can return any item, without custom engraving and in its original condition and with it's original documents and certificates , within 30 days of the date of shipment for a refund or an exchange."Limited 30 Day Refund / Return Policy" which is not available to me under certain would be sales circumstances without any furthermore notice.  This and any other Citadel Diamond Group Limitations and Policies can change without any further notice to me.

RESTRICTIONS- Custom orders are exempt from Limited 30 Day Refund

Waiver of Credit Card Disputes

All My Rights to dispute this/my credit card sale for any reason what so ever; I Acknowledge that I purchased the said product and was Sold To On An "As Is Where Is Acceptance".  I understand that I only have the remedies of the limited set of rules for any would be refund / return listed within Citadel Diamond Group's web site "Limited 30 Day Refund / Return Policy" for credit back to my credit card which is exempt in certain sales transactions such as and not limited to custom work, ring sizing, engravings and/or special (custom)orders; without any further and/or any upfront notice to me.

Our Return Process